000 00951nam a22002177a 4500
999 _c56915
_d56915
005 20210106110822.0
008 210106b ||||| |||| 00| 0 eng d
020 _a9788179068748
028 _aDonated by Satya Mishra, HCL Technology
_bHCL Technology, Sector-2
082 _a371.7 VER
100 _aVerma, Prafull.
_a: Kumar, Kalyan.
245 _aService Integration
_b: A Practical Guide to Multi Vendor Service Management
260 _aNew Delhi
_b: Himanshu Publication
_c, 2014.
300 _ax,143p.
_c:22 cm.
365 _b00
505 _aEvolution of IT Service Landscape-- Service Integration Approach-- Integration of service Support-- Integration of Service Delivery-- The Operations Integration Model-- Developing OLA-- Multivendor Service Government-- Implementing SIAM--
650 _aService Integration
655 _aService Integration
_bMulti Vendor Service Management
700 _aPrafull Verma
942 _cBOOK