000 00905nam a22002177a 4500
999 _c56917
_d56917
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008 210106b ||||| |||| 00| 0 eng d
020 _a9788179068779
028 _aDonated by Satya Mishra, HCL Technology
_bHCL Technology, Sector-2
082 _a004.068 VER
100 _aGattu, Jagdeshwar.
_aVerma, Prafull.
_aKumar, Kalyan.
245 _aContemporary IT Service Delivery in Enterprise
_b: Handbook for Service Delivery Manager.
260 _aNew Delhi
_b: Himanshu Publication.
_c, 2019.
300 _av,174p.
_c:22cm.
365 _b00
505 _aOutsourcing of IT services-- The Service Delivery Manager-- Service Operation-- Key Hygienes of Operational- Health-- Service Delivery in Multisource Environment-- Service Level Management--
650 _aIT Service Delivery
655 _aService Delivery Manager
655 _aJagdeshwar Gattu.
942 _cBOOK