000			00493nam a2200169Ia 4500
008			210812s9999||||xx |||||||||||||| ||und||
020			_a916103587
028			_aGifted by Dr. Kumar Ketkar
082			_223 _a338.76133 MAS
100			_aReed Massengill
245		0	_aBecoming American Express : 150 years of reinvention and customer service
260			_bNew York, N.Y. : American Express Co. _c1999
300			_a200p.
365			_b0
650			_aEconomics-- Production
942			_cBOOK
999			_c58249 _d58249