000			01693nam a22002417a 4500
005			20240227140043.0
008			240214b |||||||| |||| 00| 0 eng d
020			_a9781071852392
028			_a: Zafaa Books Distributors _b: 313/56F, 49A, Anand Nagar, Inderlok, Delhi
082			_a658.477 ULM
100			_aUlmer, Robert R.
245			_aEffective Crisis Communication: Moving From Crisis to Opportunity _c/ Robert R. Ulmer.
250			_a: 5 ed.
260			_a, London _b: Sage Publication _c, 2023.
300			_axv,248p. _c: 24cm.
365			_b6971
520			_aIn this fully updated Fifth Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, "What now?" and explains how organizations can and should emerge from crisis. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities for overcoming a crisis.
650			_aRisk communication
650			_acommunicating effectively
650			_acommunication ethics
700			_aRobert R Ulmer.
942			_cBOOK
999			_c61438 _d61438