000 00569nam a22001937a 4500
005 20260702133557.0
008 260702b |||||||| |||| 00| 0 eng d
020 _a9788132113409
082 _a658.812 KUM
100 _aKumar, V.
245 _aProfitable Customer Engagement
_b: Concept metrics and strategies.
_c/ V. Kumar.
260 _aNew Delhi
_b: Sage Publication
_c, 2013.
300 _axxii, 311p.
_c: 24cm.
650 _aCustomer Engagement
650 _aProfitable approach
650 _aCustomer management
700 _aV. Kumar.
942 _cVC OFFICE
999 _c70235
_d70235