000 00786nam a22001817a 4500
003 SNU
005 20130319125536.0
008 130319b xxu||||| |||| 00| 0 eng d
020 _a9781422139066
082 _a658.3152 NAY
100 _aNayar, Vineet ;
245 _aEmployees first, customers second
_b: turning conventional management upside down
_cVineet Nayar
260 _aBoston, Mass.
_bHarvard Business Press
_c©2010.
300 _aviii;198 p.
_c22 cm.
365 _bNot Available
655 _bManagement
_b, Organizational change
_b, Management--Employee participation
_b, Customer relations
_b, Corporate culture
_b, HCL Technologies--Management--Case studies
_b, and Employees first, customers second : turning conventional management upside down
_b, Archive
942 _2ddc
_c RBM
999 _c7178
_d7178