Customer intimacy (Record no. 11749)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00690nam a22002297a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SNU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140812212105.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140622b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781861976307 |
| 028 ## - DISTRIBUTOR NAME | |
| Distributor Name | HCL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION | |
| Classification number | 685.812 WIE |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Frederik D Wiersema |
| 245 ## - TITLE STATEMENT | |
| Title | Customer intimacy |
| Remainder of title | : pick your partners, shape your culture, win together |
| Statement of responsibility, etc | / Frederik D Wiersema |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | London |
| Name of publisher, distributor, etc | : HarperCollinsBusiness |
| Date of publication, distribution, etc | , 1997. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 221 p. |
| Other physical details | : ill. |
| Dimensions | ; 18 cm. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Customer relations. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Customer services -- Management. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Klantgerichtheid. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Frederik D Wiersema |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | HCL Collection |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Date checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Withdrawn | SNU LIBRARY | SNU LIBRARY | 22/06/2014 | 685.812 WIE | H2572 | 22/06/2014 | 22/06/2014 | HCL Collection | ||||||
| Withdrawn | SNU LIBRARY | SNU LIBRARY | 03/07/2014 | 685.812 WIE | H7508 | 03/07/2014 | 03/07/2014 | HCL Collection | ||||||
| Withdrawn | SNU LIBRARY | SNU LIBRARY | 12/08/2014 | 685.812 WIE | H11002 | 12/08/2014 | 12/08/2014 | HCL Collection | ||||||
| SNU LIBRARY | SNU LIBRARY | 12/08/2014 | 1 | 685.812 WIE | H5590 | 07/04/2016 | 12/08/2014 | HCL Collection | 18/03/2016 |
