Introduction: Why outstanding conversation skills will change your life --
Laying the groundwork --
Listening --
the most fundamental of all conversation skills --
Tuning up --
how to make your voice more attractive --
Why you should take a digital detox --
the power of face-to-face interaction --
How to let go --
why you don't need to share all your ideas --
Conversations that revive relationships --
Do you fee "different?" how to overcome outsider syndrome --
Avoiding excessive negativity in your social interactions --
The ethical conversationalist --
getting your views across & needs met without harming others --
Conversation skills --
How to use the FORD method to keep any conversations alive --
The art of the compliment --
How to ask excellent questions --
How to handle heated discussions --
How to persuade someone of your opinion --
How to make a complaint with grace --
How to have a great conversation on the phone --
Tips for conversations with non-native speakers --
How to put your views across to someone in authority --
Conversations between hearing & hearing impaired individuals --
How to excel in interviews & get that job --
Conclusion.

Discover the powerful way to transform your relationships with friends, loved ones, and even co-workers, with proven strategies that you can put to work immediately on improving the way you communicate with anyone in any environment