1. Introduction
2. Measuring process manufacturing performance
3. Sources of benchmarking data
4. Calculating the improvement opportunity
5. Signposting the route to process improvement
6. Measuring manufacturing excellence practices
7. Benchmarking the 'soft' measures
8. Review and interpretation of benchmarking
9. The need for agile manufacturing
10. Potential impact of process engineering on world-class benchmarks
11. Conclusions
Manufacturing measures
Supply chain definitions
Safety, health and environment (SHE)

The first step to improving performance and competitiveness of a plant is to benchmark against the best in the world. Benchmarking in the Process Industries, based on the authors' experience of over 200 process plants, describes how to measure and set standards in manufacturing performance." "This book provides the framework, measures and industry world-class targets to allow your company to maximize its potential.