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Employees first, customers second

Nayar, Vineet

Employees first, customers second : turning conventional management upside down / Vineet Nayar - Boston, Mass. : Harvard Business Press, ©2010. - viii, 198 p. : ill ; 22 cm

ISBN: 9781422139066

Publisher. No.: HCL

Index Terms--Genre/Form:
Corporate culture.
Organizational change.
Customer relations.
Nayar, Vineet
Management

Dewey Class. No.: 658.3152 NAY

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