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Quality without tears

Philip B Crosby

Quality without tears : the art of hassle-free management / Philip B Crosby - New York : McGraw-Hill , ©1984 - xiii, 205 p. ; ill. ; 21 cm

ISBN: 9780452263987

Publisher. No.: HCL

Index Terms--Genre/Form:
Quality without tears
: the art of hassle-free management
Quality assurance.
Philip B Crosby
Management

Dewey Class. No.: 658.562 CRO

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