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Customer centered growth

Whiteley, Richard C.

Customer centered growth : five proven strategies for building competitive advantage / Richard Whiteley and Diane Hessan. - Reading, Mass. : Addison-Wesley Pub., ©1996. - x, 320 p. : ill. ; 24 cm.

ISBN: 9780201479676

Publisher. No.: HCL

Index Terms--Genre/Form:
Consumer satisfaction.
COMPETITION
STRATEGIC PLANNING
Whiteley, Richard C.
MANAGEMENT

Dewey Class. No.: 658.812 WHI

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