Accelerating customer relationships
Ronald S Swift
Accelerating customer relationships : using CRM and relationship technologies / Ronald S Swift - Upper Saddle River, NJ : Prentice Hall PTR , ©2000 - xxi, 480 p. : ill. ; 25 cm.
9780130889843
HCL
Customer relations.
Relatiemarketing.
Dataprocessing.
Ronald S. Swift.
Management
658.812 SWI
Accelerating customer relationships : using CRM and relationship technologies / Ronald S Swift - Upper Saddle River, NJ : Prentice Hall PTR , ©2000 - xxi, 480 p. : ill. ; 25 cm.
9780130889843
HCL
Customer relations.
Relatiemarketing.
Dataprocessing.
Ronald S. Swift.
Management
658.812 SWI