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Mastering your organization's processes

John O'Connell; Jon Pyke; Roger Whitehead

Mastering your organization's processes : a plain guide to business process management / John O'Connell; Jon Pyke; Roger Whitehead - Cambridge, UK ; New York : Cambridge University Press, 2006. - xx, 270 p. : ill. ; 26 cm.

ISBN: 9780521839754

Publisher. No.: HCL

Index Terms--Genre/Form:
Business
Data processing.
Production management.
John O'Connell; Jon Pyke; Roger Whitehead
C.S

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