Quality
Summers, Donna C. S.
Quality / Donna C.S. Summers - Upper Saddle River, N.J. Prentice Hall 1997 - xi, 546 p. : ill. 25 cm.
9780024185662
HCL
Donna C.S. Summers
Quality control.
Quality
Benchmarking
Malcolm Baldrige award criteria
658.562 SUM
Quality / Donna C.S. Summers - Upper Saddle River, N.J. Prentice Hall 1997 - xi, 546 p. : ill. 25 cm.
9780024185662
HCL
Donna C.S. Summers
Quality control.
Quality
Benchmarking
Malcolm Baldrige award criteria
658.562 SUM