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Practical continuous improvement for professional services

Shearer, Clive

Practical continuous improvement for professional services / Clive Shearer - Milwaukee, Wis. : ASQC Quality Press 1994 - xviii, 312 p. : ill. ; 23 cm.

ISBN: 9780873892810

Publisher. No.: HCL

Index Terms--Genre/Form:
Practical continuous improvement for professional services
Clive Shearer
Total quality management
Quality control
Communication in management

Dewey Class. No.: 658.562 SHE

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