Crucial conversations
Patterson, Kerry Grenny, Joseph McMillan, Ron Switzler, Al
Crucial conversations : tools for talking when stakes are high / Kerry Patterson - New York McGraw-Hill 2002 - xv, 240 p. : ill. ; 23 cm.
9780071401944
HCL
Patterson, Kerry, 1946-; Grenny, Joseph ; McMillan, Ron ; Switzler, Al
Crucial conversations : tools for talking when stakes are high
Interpersonal communication -- Interpersonal relations
Communication skills
153.6 PAT
Crucial conversations : tools for talking when stakes are high / Kerry Patterson - New York McGraw-Hill 2002 - xv, 240 p. : ill. ; 23 cm.
9780071401944
HCL
Patterson, Kerry, 1946-; Grenny, Joseph ; McMillan, Ron ; Switzler, Al
Crucial conversations : tools for talking when stakes are high
Interpersonal communication -- Interpersonal relations
Communication skills
153.6 PAT