This is service design thinking
Stickdorn, Marc. Schneider, Jakob. Stickdorn, Marc. Andrews, Kate.
This is service design thinking : basics, tools, cases. / Marc Stickdorn [ at al ] - Hoboken, N.J. : Wiley , ©2011. - 373 p. : ill. (some col.) ; 24 cm.
9781118156308
S R Book Distributors. ;12, Satyam Enclave, Tejab Mill Compound, New Kot Goan, Ghaziabad. Brijwasi Book Distributors :H-87, Lalita park Laxmi Nagar Delhi 110092
Management.
Service industries.
Stickdorn, Marc.
Marc Stickdorn; Jakob Schneider,
and and This is service design thinking.
658 STI
This is service design thinking : basics, tools, cases. / Marc Stickdorn [ at al ] - Hoboken, N.J. : Wiley , ©2011. - 373 p. : ill. (some col.) ; 24 cm.
9781118156308
S R Book Distributors. ;12, Satyam Enclave, Tejab Mill Compound, New Kot Goan, Ghaziabad. Brijwasi Book Distributors :H-87, Lalita park Laxmi Nagar Delhi 110092
Management.
Service industries.
Stickdorn, Marc.
Marc Stickdorn; Jakob Schneider,
and and This is service design thinking.
658 STI