Microsoft Source book for the Help Desk
Microsoft
Microsoft Source book for the Help Desk : Techniques and Tools for Support Organization Design and Management - Washington ; Microsoft , 1995. - ix; 384 p. - Building Better Support Services in Your Organization .
1556159277
HCL
Microsoft Source book for the Help Desk
Techniques and Tools for Support Organization Design and Management
Design and Management
Microsoft
004.0688 MIC
Microsoft Source book for the Help Desk : Techniques and Tools for Support Organization Design and Management - Washington ; Microsoft , 1995. - ix; 384 p. - Building Better Support Services in Your Organization .
1556159277
HCL
Microsoft Source book for the Help Desk
Techniques and Tools for Support Organization Design and Management
Design and Management
Microsoft
004.0688 MIC