Service Integration

Verma, Prafull. : Kumar, Kalyan.

Service Integration : A Practical Guide to Multi Vendor Service Management - New Delhi : Himanshu Publication , 2014. - x,143p. :22 cm.

Evolution of IT Service Landscape--
Service Integration Approach--
Integration of service Support--
Integration of Service Delivery--
The Operations Integration Model--
Developing OLA--
Multivendor Service Government--
Implementing SIAM--



9788179068748

Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2


Service Integration


Service Integration--Multi Vendor Service Management

371.7 VER

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