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Contemporary IT Service Delivery in Enterprise

Gattu, Jagdeshwar. Verma, Prafull. Kumar, Kalyan.

Contemporary IT Service Delivery in Enterprise : Handbook for Service Delivery Manager. - New Delhi : Himanshu Publication. , 2019. - v,174p. :22cm.

Outsourcing of IT services--
The Service Delivery Manager--
Service Operation--
Key Hygienes of Operational- Health--
Service Delivery in Multisource Environment--
Service Level Management--

ISBN: 9788179068779

Publisher. No.: Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2

Subjects--Topical Terms:
IT Service Delivery

Index Terms--Genre/Form:
Service Delivery Manager
Jagdeshwar Gattu.

Dewey Class. No.: 004.068 VER

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