Do you want to keep your customers forever? (Record no. 46677)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01015nam a22002657a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SNU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160704115146.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160704b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781422140277 |
| 028 ## - DISTRIBUTOR NAME | |
| Distributor Name | :Researcho Books & Periodicals Pvt. Ltd. |
| Distributor address | :4735/22 2nd Floor Prakash Deep Building ( Near Delhi Medical Association ) Ansari Road Darya Ganj New Delhi |
| bill number | ;RBPPL-60763/2016-17 |
| Bill Date | :24/06/2016 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION | |
| Classification number | 658.812 PIN |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Pine, B. Joseph |
| -- | Peppers, Don |
| -- | Rogers, Martha |
| 245 ## - TITLE STATEMENT | |
| Title | Do you want to keep your customers forever? |
| Statement of responsibility, etc | / B Joseph Pine [a t al ] |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Boston, Mass. |
| Name of publisher, distributor, etc | : Harvard Business Press, |
| Date of publication, distribution, etc | ©2009. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | v, 85p |
| Dimensions | 18cm. |
| 365 ## - TRADE PRICE | |
| Price amount | 195 |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | Harvard business review classics. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Management |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Customer equity. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Customer loyalty. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Customer services. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | B Joseph Pine; Don Peppers; Martha Rogers |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | and Do you want to keep your customers forever? |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | SNU LIBRARY | SNU LIBRARY | 04/07/2016 | Researcho Books & Periodicals Pvt. Ltd. | 195.00 | 658.812 PIN | 21654 | 04/07/2016 | 04/07/2016 | Books |
