Basic concepts --
What is human information interaction? --
Theoretical constructs and models in information seeking behavior --
The information need --
The search strategy --
Two generations of research --
In-context --
Theoretical traditions in human information behavior --
Interlude : models and their contribution to design --
Human information behavior and information retrieval : is collaboration possible? --
Cognitive work analysis : dimensions for analysis --
Cognitive work analysis : harnessing complexity --
Enhancing the impact of research in human information interaction.

In this work, Raya Fidel proposes a research approach that bridges the study of human information interaction and the design of information systems: cognitive work analysis (CWA).