Operations Management / William J Stevenson
Material type:
TextPublisher number: :Donated Publication details: New Delhi :TMH Publishers 2017Edition: 12th EdDescription: xxxii, 903p. 24cmISBN: - 9789352605477
- 658.5 STE
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1. Introduction to operations management --
2. Competitiveness, strategy, and productivity --
3. Forecasting --
4. Product and service design --
5. Strategic capacity planning for products and services --
6. Process selection and facility layout --
7. Design of work systems --
8. Location planning and analysis --
9. Management of quality --
10. Quality control --
11. Inventory management --
12. Aggregate planning --
13. MRP and ERP --
14. JIT and lean operations --
15. Scheduling --
16. Supply chain management --
17. Project management --
18. Waiting lines.
This text surveys the field of operations in the services and manufacturing sectors. It provides coverage of the strategies of designing a product or service, through the processes making and delivering the product and controlling operations.
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