Chap. 1. The pain --
Chap. 2. The problem --
Chap. 3. The solution --
Part 1. Find your voice. Chap. 4. Discover your voice : unopened birth--gifts --
Chap. 5. Express your voice : vision, discipline, passion and conscience --
Part 2. Inspire others to find their voice. Chap. 6. Inspiring other to find their voice : the leadership challenge --
Chap. 7. The voice of influence : be a trim-tab --
Chap. 8. The voice of trustworthiness : modeling character and competence --
Chap. 9. The voice and speed of trust --
Chap. 10. Blending voices : searching for a third alternative --
Chap. 11. One voice : pathfinding shared vision, values and strategy --
Chap. 12. The voice and discipline of execution : aligning goals and systems for results --
Chap. 13. The empowering voice : releasing passion and talent --
Chap. 14. The 8th habit and the sweet spot --
Chap. 15. Using our voices wisely to serve others --
Appendix 1. Developing the 4 intelligences/capacities : a practical guide to action --
Appendix 2. Literature review of leadership theories --
Appendix 3. Representative statements on leadership and management --
Appendix 4. The high cost of low trust --
Appendix 5. Implementing the 4 disciplines of execution --
Appendix 6. xQ results --
Appendix 7. Max & max revisited --
Appendix 8. The FranklinCovey approach --
Notes --