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181.
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The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability John G Freeland by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York, N.Y. : McGraw-Hill , ©2003
Availability: Not available: SNU LIBRARY: Withdrawn (2).

182.
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Employees first, customers second : turning conventional management upside down Vineet Nayar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass. Harvard Business Press ©2010
Availability: Not available: SNU LIBRARY: Withdrawn (2).

183.
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Woman, image, text : readings in pre-Raphaelite art and literature / Lynne Pearce by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • Book Land Publishing Co. :58 U B Jawahar Nagar Delhi 07
Publication details: Toronto ; Buffalo : University of Toronto Press, 1991
Availability: Items available for loan: SNU LIBRARY (1)Call number: 759.2 PEA.

184.
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Harvard Business Review on Management : Volume 1 Classic Advice on Aspects of Organizational Life / Harvard Business Review by Series: Harvard Business Review on Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York Harper & Row 1985
Availability: Not available: SNU LIBRARY: Withdrawn (1).

185.
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Games people play : the basic handbook of transactional analysis / Berne, Eric by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: S.I. ; Tantor eBooks, , ©2011
Availability: Items available for loan: SNU LIBRARY (1)Call number: 158.2 BER.

186.
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6 habits of highly effective bosses by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Franklin Lakes, NJ : Career Press, ©2005
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.3 KOH.

187.
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The 18 immutable laws of corporate reputation : creating, protecting, and repairing your most valuable asset / Ronald J. Alsop by Series: Wall Street journal book
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York Free Press 2004
Availability: Not available: SNU LIBRARY: Withdrawn (1).

188.
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Management Science I: Industrial Relations and Conflict Management-I / Anuradha Sharma by Series: NPTEL Lecture Series | . Basic courses(Sem 1 and 2) | . Industrial Relations and Conflict Management-I
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi ; Indian Insitiute of Technology
Online resources:
Availability: No items available.

189.
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Management Science I: Industrial Relations and Conflict Management-II / Anuradha Sharma by Series: NPTEL Lecture Series | . Basic courses(Sem 1 and 2) | . Industrial Relations and Conflict Management-II
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi ; Indian Insitiute of Technology
Online resources:
Availability: No items available.

190.
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Human Resource Management-I: Industrial Relations / Kalyan Chakravarti by Series: NPTEL Lecture Series | . Basic courses(Sem 1 and 2) | . Industrial Relations
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kharagpur ; Indian Insitiute of Technology
Online resources:
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191.
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Introduction to Aerospace Propulsion: Thermodynamic property relations, Jacobean and Legendre transformations, Maxwell�s equations / A M Pradeep and Bhaskar Roy by Series: NPTEL Lecture Series | . Aerospace Engineering | . Thermodynamic property relations, Jacobean and Legendre transformations, Maxwell�s equations
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bombay ; Indian Insitiute of Technology
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192.
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Thermodynamics: Maxwell�s relations / G.K. Suraishkumar by Series: NPTEL Lecture Series | . Biotechnology | . Maxwell�s relations
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Madras ; Indian Insitiute of Technology
Online resources:
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193.
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Thermodynamics: Thermodynamic Relations for a Closed System with 1 mole of a pure Substances / G.K. Suraishkumar by Series: NPTEL Lecture Series | . Biotechnology | . Thermodynamic Relations for a Closed System with 1 mole of a pure Substances
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Madras ; Indian Insitiute of Technology
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194.
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Heat Transfer: Heat transfer co-relations for laminar and internal flows / A.K. Ghoshal by Series: NPTEL Lecture Series | . Chemical Engineering | . Heat transfer co-relations for laminar and internal flows
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Guwahati ; Indian Insitiute of Technology
Online resources:
Availability: No items available.

195.
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Heat Transfer: Heat transfer co-relations for turbulent and internal flows / A.K. Ghoshal by Series: NPTEL Lecture Series | . Chemical Engineering | . Heat transfer co-relations for turbulent and internal flows
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Guwahati ; Indian Insitiute of Technology
Online resources:
Availability: No items available.

196.
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Heat Transfer: Heat transfer co-relations for flow across tube banks / A.K. Ghoshal by Series: NPTEL Lecture Series | . Chemical Engineering | . Heat transfer co-relations for flow across tube banks
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Guwahati ; Indian Insitiute of Technology
Online resources:
Availability: No items available.

197.
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Heat Transfer: Emperical relations for free convention heat transfer / A.K. Ghoshal by Series: NPTEL Lecture Series | . Chemical Engineering | . Emperical relations for free convention heat transfer
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Guwahati ; Indian Insitiute of Technology
Online resources:
Availability: No items available.

198.
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Heat Transfer: Boiling heat transfer co-relations / A.K. Ghoshal by Series: NPTEL Lecture Series | . Chemical Engineering | . Boiling heat transfer co-relations
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Guwahati ; Indian Insitiute of Technology
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199.
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Mass Transfer Operations I: Dimesionless Groups and Co-relations for convective / B. Mandal by Series: NPTEL Lecture Series | . Chemical Engineering | . Dimesionless Groups and Co-relations for convective
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Guwahati ; Indian Insitiute of Technology
Online resources:
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200.
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Management Science I: Industrial Relations and Conflict Management-I / Anuradha Sharma by Series: NPTEL Lecture Series. Basic courses(Sem 1 and 2) Industrial Relations and Conflict Management-I
Material type: Computer file Computer file; Format: electronic
Publication details: Delhi Indian Insitiute of Technology
Online resources:
Availability: Items available for loan: SNU LIBRARY (1).


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