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41.
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Introduction to information-based high-tech services /Eric Viardot by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Boston : Artech House , ©1999
Availability: Not available: SNU LIBRARY: Withdrawn (1).

42.
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At America's service : how your company can join the customer service revolution / Karl Albrecht by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York, NY Warner Books 1992
Availability: Not available: SNU LIBRARY: Withdrawn (1).

43.
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Silicon Valley fever : growth of high-technology culture / Everett M. Rogers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York Basic Books 1984
Availability: Not available: SNU LIBRARY: Withdrawn (1).

44.
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Inside Intel : how Andy Grove built the world's most successful chip company / Tim Jackson by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London : HarperCollins , 1998, ©1997
Availability: Not available: SNU LIBRARY: Withdrawn (1).

45.
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Bringing new technology to market / Kathleen R Allen by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Upper Saddle River, N.J. : Prentice Hall, ©2003
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.5 ALL.

46.
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Made in India : a study of emerging competitiveness / Subir Roy by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New Delhi : Tata McGraw-Hill Pub. Co., ©2005
Availability: Items available for loan: SNU LIBRARY (1)Call number: 338.60480954 ROY.

47.
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Business, government, and society : a managerial perspective / John F Steiner & Geroge A Steiner by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • Researcho Books & Periodicals Pvt. Ltd. :4732/22 2nd Floor Prakash Deep Building Near Delhi Medical Association Ansari Road Darya Ganj New Delhi
  • :S R Book Distributors :12, Satyam Enclave Tejab Mill Compound New Kot Gaon G T Road Ghaziabad
Publication details: New Delhi :TMH 2012
Availability: Items available for loan: SNU LIBRARY (2)Call number: 658.4 STE, ... Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.4 STE.

48.
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How to run successful projects in Web time / Fergus O'Connell by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Boston : Artech House, ©2001
Availability: Not available: SNU LIBRARY: Withdrawn (1).

49.
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This is service design thinking : basics, tools, cases. / Marc Stickdorn [ at al ] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • ;S R Book Distributors. ;12, Satyam Enclave, Tejab Mill Compound, New Kot Goan, Ghaziabad.
  • :Brijwasi Book Distributors :H-87, Lalita park Laxmi Nagar Delhi 110092
Publication details: Hoboken, N.J. : Wiley , ©2011
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658 STI. Not available: SNU LIBRARY: Checked out (1).

50.
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THE GOAL A Process of Ongoing Improvement Eliyahu M. Goldratt , Jeff Cox by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: England Gower Publishing 1984
Availability: Items available for loan: SNU LIBRARY (1)Call number: 823 GOL.

51.
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Founders at work : stories of startups' early days / Jessica Livingston by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :S R Book Distributors :12, Satyam Enclave Tajab Mill Compound New Kot Gaon G T Road Ghaziabad
Publication details: New York :Apress ©2007
Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.11 LIV.

52.
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Readings in services management /Vinnie Jauhari; Umashankar Venkatesh; by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Gurgaon, India : Institute for International Management and Technology, ©2005
Availability: Not available: SNU LIBRARY: Withdrawn (1).

53.
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Handbook of Procedure /Lakhanpal, N.L. Govt of India by Series: .-(1 April 1997-31 March 2002 Incorporating Amendments made up to 31st March,2001)
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: .- Delhi : The Controller of Publication ,@2001
Availability: Not available: SNU LIBRARY: Withdrawn (1).

54.
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Auction Theory / Vijay Krishna by
Edition: 2nd ed .
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Global Alliance Books Distributors :A-312, Nanad Nikunj Meerut Road Ghaziabad
  • :S R Book Distributors :12, Satyam Enclave Tejab Mill Compound New Kot Gaon G T Road Ghaziabad
Publication details: New York :/Elsevier, ©2010
Availability: Items available for loan: SNU LIBRARY (2)Call number: 519.3 KRI, ...

55.
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Inside and outside liquidity / Bengt Holmström & Jean Tirole by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Global Alliance Book Distributors :A-312 Nanad Nikunj Meerut Road Ghaziabad
Publication details: Cambridge MIT Press, ©2011
Availability: Items available for loan: SNU LIBRARY (1)Call number: 338.43 HOL. Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 338.43 HOL.

56.
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Startup Asia :top strategies for cashing in on Asia's innovation boom / Rebecca A Fannin by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Received form HCL (Chairman office )
Publication details: New Jersey : Wiley, ©2012
Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 338.476 FAN.

57.
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Shreve's Chemical Process Industries Industries / George T Austin by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Variety Books Publishers Distributors :B-10, Street No 2 West Vinod Nagar Delhi -92
  • :Variety Books Publishers Distributors :B-10, Street No 2 West Vinod Nagar Delhi -92
  • :International Book Distributors :Flat No 17, Prakash Apartment , 5 Ansari Road Darya Ganj New Delhi
Publication details: New Delhi :TMH 2013
Availability: Items available for loan: SNU LIBRARY (12)Call number: 660 AUS, ... Not available: SNU LIBRARY: Checked out (1).

58.
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The political economy of craft production : crafting empire in South India, c. 1350-1650 / Carla M Sinopoli by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Segment Book Distributors :22, Prakash Deep 1st Floor Delhi Medical Association Road Daryaganj New Delhi
Publication details: New York : Cambridge University Press, 2003
Availability: Items available for loan: SNU LIBRARY (1)Call number: 338.4700 SIN.

59.
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Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) /H. David Sherman and Joe Zhu by
Edition: .- illustrated
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Brijwasi Book Distributors :H-87, Lalita Park, Laxmi Nagar, Delhi-110092, email: [email protected]
Publication details: .- USA :Springer US ,2006
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.314 SHE.

60.
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Gas wars : crony capitalism and the Ambanis / Paranjoy Guha Thakurta [ at al ] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • :Global Alliance Books Distributors :A-312, NanadNikunj Meerut Road Ghaziabad
Publication details: New Delhi : Paranjoy Guha Thakurta 2014
Availability: Items available for loan: SNU LIBRARY (1)Call number: 338.70954 GUH.


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