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81.
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ISDN and broadband ISDN with frame relay and ATM / William Stallings by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Englewood Cliffs, N.J. : Prentice Hall , ©1995
Availability: Not available: SNU LIBRARY: Withdrawn (2).

82.
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Juran on quality by design : the new steps for planning quality into goods and services / J. M. Juran by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York Free Press 1992
Availability: Not available: SNU LIBRARY: Withdrawn (2).

83.
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Business telecom systems : a guide to choosing the best technologies and services / Kerstin Day Peterson by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York, NY CMP Books 2000
Availability: Not available: SNU LIBRARY: Withdrawn (1).

84.
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Data Communication: Multimedia Services / Ajit Pal by Series: NPTEL Lecture Series. Computer Science and Engineering Multimedia Services
Material type: Computer file Computer file; Format: electronic
Publication details: Kharagpur Indian Insitiute of Technology
Online resources:
Availability: Items available for loan: SNU LIBRARY (1).

85.
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ATM : the new paradigm for Internet, Intranet, and residential broadband services and applications / Timothy Kwok by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Upper Saddle River, N.J. Prentice Hall 1998
Availability: Not available: SNU LIBRARY: Withdrawn (1).

86.
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The future of competition : co-creating unique value with customers / C. K. Prahalad by
Edition: Indian editon
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Boston Harvard Business School Press 2004
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.4 PRA. Not available: SNU LIBRARY: Withdrawn (3).

87.
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CRM in financial services : a practical guide to making customer relationship management work / Bryan Foss by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London Kogan Page 2002
Availability: Not available: SNU LIBRARY: Withdrawn (1).

88.
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Symbian OS C++ for mobile phones : programming with extended functionality and advanced features : vol. 2 / Richard Harrison by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Chichester : Wiley , 2004
Availability: Items available for loan: SNU LIBRARY (1)Call number: 005.2768 HAR. Not available: SNU LIBRARY: Withdrawn (3).

89.
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Implementing LDAP / Mark Wilcox by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Birmingham, U.K. ; Chicago, IL : Wrox Press , ©1999
Availability: Items available for loan: SNU LIBRARY (1)Call number: 004.62 WIL.

90.
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Service-oriented architecture : concepts, technology, and design / Thomas Erl by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Upper Saddle River, NJ : Prentice Hall Professional Technical Reference , ©2005
Availability: Not available: SNU LIBRARY: Withdrawn (2).

91.
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ISDN and broadband ISDN with frame relay and ATM / William Stallings by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Upper Saddle River, N.J. : Prentice Hall , ©1999
Availability: Not available: SNU LIBRARY: Withdrawn (1).

92.
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Lessons from the Nordstrom way : how companies are emulating the # 1 customer service company / Robert Spector by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York Wiley 2001
Availability: Not available: SNU LIBRARY: Withdrawn (1).

93.
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ISDN & SS7 : architectures for digital signaling networks / Uyless D. Black by Series: Prentice Hall series in advanced communications technologies
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Upper Saddle River, N.J. Prentice Hall 1997
Availability: Items available for loan: SNU LIBRARY (2)Call number: 621.382 BLA, ...

94.
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Project and Production Management: Introducing New Products and Services / Arun Kanda by Series: NPTEL Lecture Series. Mechanical Engineering Introducing New Products and Services
Material type: Computer file Computer file; Format: electronic
Publication details: Delhi Indian Insitiute of Technology
Online resources:
Availability: Items available for loan: SNU LIBRARY (1).

95.
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Project and Production Management: Economic Evaluation of New Products and Services / Arun Kanda by Series: NPTEL Lecture Series. Mechanical Engineering Economic Evaluation of New Products and Services
Material type: Computer file Computer file; Format: electronic
Publication details: Delhi Indian Insitiute of Technology
Online resources:
Availability: Items available for loan: SNU LIBRARY (1).

96.
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Principles of signaling for cell relay and frame relay / Daniel Minoli by Series: Artech House telecommunications library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Boston Artech House 1995
Availability: Not available: SNU LIBRARY: Withdrawn (1).

97.
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The GSM evolution : mobile packet data services / Peter Stuckmann by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Chichester, West Sussex, England ; Hoboken, N.J. J. Wiley 2003
Availability: Not available: SNU LIBRARY: Withdrawn (1).

98.
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ASP--application service providing : the ultimate guide to hiring rather than buying applications / SCN Education B.V. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Braunschweig : Vieweg , 2000
Availability: Items available for loan: SNU LIBRARY (1)Call number: 004.678068 SCN.

99.
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The Nordstrom way : the inside story of America's #1 customer service company / Robert Spector by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York Wiley 2000
Availability: Not available: SNU LIBRARY: Withdrawn (2).

100.
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The Innovator's Dilemma The Revolutionary Book That Will change the Way you do Business Christenson Clayton M. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : HarperCollins , ©2003
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658 CLA.


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