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The Telephone Skills Pocketbook /Richards, Mary by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: .-Madras :Research Press ,@1998
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.452 RIC.

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The Stress Pocketbook /Richards, Mary by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: .-UK :Management Pocketbooks ,@2001
Availability: Items available for loan: SNU LIBRARY (1)Call number: 155.9042 RIC.

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