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Process innovation : reengineering work through information technology / Thomas H Davenport by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Boston, Mass. : Harvard Business School Press , ©1993
Availability: Not available: SNU LIBRARY: Withdrawn (1).

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Mission critical : realizing the promise of enterprise systems / Thomas H. Davenport by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Boston Harvard Business School Press 2000
Availability: Not available: SNU LIBRARY: Withdrawn (1).


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