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	1.	Image from Amazon.com Image from Google Jackets	Foundation of IT operation : Event Monitoring and control / Prafull Verma. by Verma,Prafull Prafull Verma Material type: Text; Format: print ; Literary form: Not fiction Publisher number: Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2 Publication details: New Delhi : Himanshu Publication , 2021 Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 004 VER. Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from Google Jackets	Foundation For XaaS : Service Architecture in 21st Century / Prafull Verma. by Verma, Prafull. : Kumar, Kalyan Prafull Verma Material type: Text; Format: print ; Literary form: Not fiction Publisher number: Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2 Publication details: New Delhi : Himanshu Publication , 2016 Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 004.678 VER. Save to lists Add to cart (remove)
	3.	Image from Amazon.com Image from Google Jackets	Service Integration : A Practical Guide to Multi Vendor Service Management by Verma, Prafull. : Kumar, Kalyan Prafull Verma Material type: Text; Format: print ; Literary form: Not fiction Publisher number: Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2 Publication details: New Delhi : Himanshu Publication , 2014 Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 371.7 VER. Save to lists Add to cart (remove)
	4.	Image from Amazon.com Image from Google Jackets	Adapting To Digital Transformation : Design Sensible SLAs For Modern IT / Prafull Verma. by Verma, Prafull. Kumar, Kalyan Mohan Kewalramani Material type: Text; Format: print ; Literary form: Not fiction Publisher number: Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2 Publication details: New Delhi : Himanshu Publication , 2018 Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.4 VER. Save to lists Add to cart (remove)
	5.	Image from Amazon.com Image from Google Jackets	Contemporary IT Service Delivery in Enterprise : Handbook for Service Delivery Manager. by Gattu, Jagdeshwar. Verma, Prafull. Kumar, Kalyan Material type: Text; Format: print ; Literary form: Not fiction Publisher number: Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2 Publication details: New Delhi : Himanshu Publication. , 2019 Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 004.068 GAT. Save to lists Add to cart (remove)
	6.	Image from Amazon.com Image from Google Jackets	Process Excellence For IT Operations : A Practical Guide for IT Service Management. / Prafull Verma. by Verma,Prafull : Kumar,Kalyan Material type: Text; Format: print ; Literary form: Not fiction Publisher number: Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2 Publication details: New Delhi. : Himanshu Publications. Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 004 VER. Save to lists Add to cart (remove)

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