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1.	Image from Amazon.com Image from Google Jackets	SAP IT-Service- & Application-Management. / Sabine Scholer. by ;Schöler, Sabine. ; Will, Liane Material type: Text; Format: print ; Literary form: Not fiction Publisher number: ;HCL Publication details: Germany : Galileo Press ,2006 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
2.	Image from Amazon.com Image from Google Jackets	Contemporary IT Service Delivery in Enterprise : Handbook for Service Delivery Manager. by Gattu, Jagdeshwar. Verma, Prafull. Kumar, Kalyan Material type: Text; Format: print ; Literary form: Not fiction Publisher number: Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2 Publication details: New Delhi : Himanshu Publication. , 2019 Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 004.068 GAT. Save to lists Add to cart (remove)
3.	Image from Amazon.com Image from Google Jackets	Process Excellence For IT Operations : A Practical Guide for IT Service Management. / Prafull Verma. by Verma,Prafull : Kumar,Kalyan Material type: Text; Format: print ; Literary form: Not fiction Publisher number: Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2 Publication details: New Delhi. : Himanshu Publications. Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 004 VER. Save to lists Add to cart (remove)

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