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	1.	Image from Amazon.com Image from Google Jackets	Software assessments, benchmarks, and best practices / Caspers Jones by Jones, Caspers Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Boston ; Toronto : Addison-Wesley, ©2000 Availability: Not available: SNU LIBRARY: Withdrawn (2). Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from Google Jackets	Benchmarking basics : looking for a better way / James G Patterson by James G Patterson Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Menlo Park, Calif. : Crisp Publications , ©1996 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	3.	Image from Amazon.com Image from Google Jackets	IT services : costs, metrics, benchmarking, and marketing / Tardugno, Anthony F by Tardugno, Anthony F Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Upper Saddle River, N.J. : Prentice Hall PTR, ©2000 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	4.	Image from Amazon.com Image from Google Jackets	Do it right the second time : benchmarking best practices in the quality change process / Peter Merrill by Peter Merrill Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Portland, Or. : Productivity Press, ©1997 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	5.	Image from Google Jackets	Practical benchmarking : a manager's guide to creating a competitive advantage / Sarah Cook by Cook, Sarah Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: London Kogan Page 1995 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	6.	Image from Amazon.com Image from Google Jackets	Quality / Donna C.S. Summers by Summers, Donna C. S Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Upper Saddle River, N.J. Prentice Hall 1997 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	7.	Image from Amazon.com Image from Google Jackets	Benchmarking :A guide for journey to best-practice process /Coers by Coers Material type: Text; Format: print ; Literary form: Not fiction Publication details: .-New Delhi :McGraw-Hill Education (India) Pvt Limited ,@2005 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)

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