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CICS concepts and uses : a management guide / Jim Geraghty by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London ; New York : McGraw-Hill , ©1994
Availability: Not available: SNU LIBRARY: Withdrawn (1).

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2.
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Microsoft Source book for the Help Desk : Techniques and Tools for Support Organization Design and Management by Series: Building Better Support Services in Your Organization
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Washington ; Microsoft , 1995
Availability: Not available: SNU LIBRARY: Withdrawn (1).

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