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	1.	Image from Amazon.com Image from Google Jackets	The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton by Kaplan, Robert S. Norton, David P Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Boston : Harvard Business Review Press, ©1996 Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.4012 KAP. Not available: SNU LIBRARY: Withdrawn (4). Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from Google Jackets	Balanced scorecard in a week / Mike Bourne; Pippa Bourne by Bourne, Mike ; Bourne, Pippa Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: London : Hodder & Stoughton , 2002 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	3.	Image from Amazon.com Image from Google Jackets	The Toyota way : 14 management principles from the world's greatest manufacturer / Jeffrey K Liker by Liker, Jeffrey K Material type: Text; Format: print ; Literary form: Not fiction Publisher number: :Global Alliance Book Distributors :A-312, Nanad Nikunj Meerut Road Ghaziabad Publication details: New Delhi : McGraw-Hill , ©2004 Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.5 LIK. Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.5 LIK. Place hold Save to lists Add to cart (remove)
	4.	Image from Amazon.com Image from Google Jackets	Balanced scorecard diagnostics : maintaining maximum performance / Paul Niven by Niven, Paul R Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Hoboken, N.J. Wiley 2006 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	5.	Image from Amazon.com Image from Google Jackets	Balanced scorecard : a guide for your journey to best-practice processes / John Crager...[et al] by Crager, John...[et al] Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Houston, Tex. : American Productivity & Quality Center, ©2005 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	6.	Image from Amazon.com Image from Google Jackets	Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) /H. David Sherman and Joe Zhu by Sherman , H. David and Zhu, Joe Edition: .- illustrated Material type: Text; Format: print ; Literary form: Not fiction Publisher number: :Brijwasi Book Distributors :H-87, Lalita Park, Laxmi Nagar, Delhi-110092, email: [email protected] Publication details: .- USA :Springer US ,2006 Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.314 SHE. Place hold Save to lists Add to cart (remove)

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