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1.
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The smartest guys in the room : the amazing rise and scandalous fall of Enron / Bethany McLean by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : Portfolio , ©2004
Availability: Not available: SNU LIBRARY: Withdrawn (1).

2.
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Business the Sony way : secrets of the world's most innovative electronics giant / Shu Shin Luh by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Oxford, U.K. : Capstone , 2003
Availability: Not available: SNU LIBRARY: Withdrawn (1).

3.
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India incorporated : reflections on the Indian electronic industry / N Vittal by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New Delhi : Vikas Pub. House, ©1995
Availability: Not available: SNU LIBRARY: Withdrawn (1).

4.
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Market leadership strategies for service companies : creating growth, profits, and customer loyalty / Craig Terrill; Arthur Middlebrooks by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Lincolnwood, Ill. : NTC Business Books , ©2000
Availability: Not available: SNU LIBRARY: Withdrawn (2).

5.
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CAD/CAM : computer-aided design and manufacturing / Mikell P Groover; Emory W Zimmers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Englewood Cliffs, N.J. : Prentice-Hall , ©1984
Availability: Not available: SNU LIBRARY: Withdrawn (1).

6.
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Contract manufacturing in the electronics industry : concepts and practices / T. P. Rajmanohar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Hyderabad : Icfai University Press, ©2006
Availability: Not available: SNU LIBRARY: Withdrawn (1).

7.
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The goal : a process of ongoing improvement / Eliyahu M Goldratt; Jeff Cox by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
  • HCL
  • HCL
Publication details: Great Barrington, MA : North River Press , ©1992
Availability: Items available for loan: SNU LIBRARY (4)Call number: 823 GOL, ...

8.
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Service America in the new economy / Karl Albrecht; Ron Zemke by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : McGraw-Hill , ©2002
Availability: Not available: SNU LIBRARY: Withdrawn (1).

9.
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Delivering quality service : balancing customer perceptions and expectations / Valarie A Zeithaml; A Parasuraman; Leonard L Berry by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : Free Press ; London : Collier Macmillan , ©1990
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.812 ZEI. Not available: SNU LIBRARY: Withdrawn (1).

10.
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Giant killers : 34 cutting edge management strategies from the world's leading high-tech companies / Geoffrey James by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London : Orion Business Books , 1997
Availability: Not available: SNU LIBRARY: Withdrawn (1).

11.
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What is total quality control? The Japanese way / Kaoru Ishikawa by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Englewood Cliffs, N.J. : Prentice-Hall , ©1985
Availability: Not available: SNU LIBRARY: Withdrawn (1).

12.
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Business wisdom of the electronic elite : 34 winning management strategies from CEOs at Microsoft, COMPAQ, Sun, Hewlett-Packard and other top companies / Geoffrey James by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : Times Business/Random House , ©1996
Availability: Not available: SNU LIBRARY: Withdrawn (1).

13.
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Critical chain / Eliyahu M Goldratt by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Great Barrington, MA : North River Press, ©1997
Availability: Not available: SNU LIBRARY: Withdrawn (1).

14.
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Bangalore tiger : how Indian tech upstart Wipro is rewriting the rules of global competition / Steve Hamm by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New Delhi : Tata McGraw-Hill Publishing Company Limited, ©2006
Availability: Not available: SNU LIBRARY: Withdrawn (4).

15.
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Service America! : doing business in the new economy / Karl Albrecht; Ron Zemke by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Homewood, Ill. : Dow Jones-Irwin , ©1985
Availability: Not available: SNU LIBRARY: Withdrawn (1).

16.
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Control your destiny or someone else will /Noel M Tichy by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: HARPER BUSINESS
Availability: Not available: SNU LIBRARY: Withdrawn (1).

17.
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CAD/CAM : principles and applications. / P N Rao. by
Edition: 3rd.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • ; Researchco Books & Periodicals Pvt. Ltd. ; 4735/22, 2nd Floor, Ansari Road,Darya Ganj.
Publication details: New Delhi : Tata McGraw-Hill , ©2010
Availability: Items available for loan: SNU LIBRARY (6)Call number: 670.285 RAO, ... Items available for reference: SNU LIBRARY: Not For Loan (2)Call number: 670.285 RAO, ...

18.
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The CEO and the Monk : one company's journey to profit and purpose / Robert B Catell by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Hoboken, N.J. J. Wiley 2004
Availability: Not available: SNU LIBRARY: Withdrawn (1).

19.
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Competitive strategy : techniques for analyzing industries and competitors: with a new introduction / Micheal Porter by
Edition: First Free Press export edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York Free Press 1998
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658 POR. Not available: SNU LIBRARY: Withdrawn (1).

20.
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Six sigma best practices : a guide to business process excellence for diverse industries / Dhirendra kumar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Fort Lauderdale, FL. J. Ross 2006
Availability: Not available: SNU LIBRARY: Withdrawn (1).


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