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Six sigma best practices : a guide to business process excellence for diverse industries / Dhirendra kumar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Fort Lauderdale, FL. J. Ross 2006
Availability: Not available: SNU LIBRARY: Withdrawn (1).

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Process Excellence For IT Operations : A Practical Guide for IT Service Management. / Prafull Verma. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2
Publication details: New Delhi. : Himanshu Publications.
Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 004 VER.

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