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ISO 9001:2000 for software organizations / Swapna Kishore, Rajesh Naik. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New Delhi : Tata McGraw-Hill, ©2003
Availability: Items available for loan: SNU LIBRARY (1)Call number: 681.3061 KIS. Not available: SNU LIBRARY: Withdrawn (2).

2.
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Foundations of IT service management based on ITIL / Jan van Bon ... [et.al.] by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: ; Van Haren, © 2005
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.05 BON.

3.
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Implementing the ISO 9000 series / James L Lamprecht by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : M. Dekker , ©1993
Availability: Not available: SNU LIBRARY: Withdrawn (1).

4.
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ISO 9001 and software quality assurance / D Ince by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London ; New York : McGraw-Hill , ©1994
Availability: Not available: SNU LIBRARY: Withdrawn (1).

5.
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The manager's guide to ISO 9000 / Kenneth L. Arnold by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York Free Press 1994
Availability: Not available: SNU LIBRARY: Withdrawn (1).


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