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1.
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Memsahib's writings : colonial narratives on Indian women / Indrani Sen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • ;Variety Books Publishers Distributors ;2/22 Ansari Road, New Delhi
  • :Global Alliance Books Distributors :A-312, Nanad Nikunj Meerut Road Ghaziabad
Publication details: Hyderabad, India : Orient BlackSwan , 2012
Availability: Items available for loan: SNU LIBRARY (1)Call number: 305.420954 SEN. Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 305.420954 SEN.

2.
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Customer relationship management : emerging concepts, tools, and applications / Jagdish N Sheth by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New Delhi : Tata McGraw-Hill Pub. Co. , ©2001
Availability: Not available: SNU LIBRARY: Withdrawn (1).

3.
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Employees first, customers second : turning conventional management upside down / Vineet Nayar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Boston, Mass. : Harvard Business Press, ©2010
Availability: Not available: SNU LIBRARY: Withdrawn (4).

4.
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A future perfect : the challenge and promise of globalization / John Micklethwait by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : Random House Trade Paperbacks , ©2003
Availability: Not available: SNU LIBRARY: Withdrawn (1).

5.
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Practical public relations / Sam Black by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London : Pitman , 1976
Availability: Not available: SNU LIBRARY: Withdrawn (1).

6.
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Customer intimacy : pick your partners, shape your culture, win together / Frederik D Wiersema by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London : HarperCollinsBusiness , 1997
Availability: Items available for loan: SNU LIBRARY (1)Call number: 685.812 WIE. Not available: SNU LIBRARY: Withdrawn (3).

7.
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Assertiveness at work : a practical guide to handling awkward situations / Ken Back; Kate Back by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London ; Burr Ridge, IL : McGraw-Hill , ©1999
Availability: Not available: SNU LIBRARY: Withdrawn (1).

8.
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Whale done! : the power of positive relationships / Blanchard, Kenneth H.; by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : Free Press, ©2002
Availability: Not available: SNU LIBRARY: Withdrawn (1).

9.
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THE DEVIL'S ALTERNATIVE /Frederick Forsyth, by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: NEW YORK : Bantam Books, 1980
Availability: Items available for loan: SNU LIBRARY (3)Call number: 823.914 FOR, ...

10.
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The future of competition : co-creating unique value with customers / C K Prahalad by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Boston, Mass. : Harvard Business School Pub. , ©2004
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.4 PRA. Not available: SNU LIBRARY: Withdrawn (2).

11.
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Reputation marketing : building and sustaining your organization's greatest asset / Marconi, Joe by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : McGraw-Hill, ©2002
Availability: Items available for loan: SNU LIBRARY (1)Call number: 659.285 MAR.

12.
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Coping with difficult people / Robert M Bramson by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : Dell , 1988
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.30019 BRA.

13.
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The road less travelled and beyond : spiritual growth in an age of anxiety. / Peck, M. Scott (Morgan Scott), by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London : Rider, 1999
Availability: Not available: SNU LIBRARY: Withdrawn (1).

14.
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A time to kill /JOHN GRISHAM by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: LONDON : Arrow Books, 2013
Availability: No items available.

15.
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The essential guide to knowledge management : e-business and CRM applications / Amrit Tiwana by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Upper Saddle River, NJ : Prentice Hall PTR , ©2001
Availability: Not available: SNU LIBRARY: Withdrawn (2).

16.
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Far from the madding crowd / Thomas Hardy by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : Bantam , ©1982
Availability: Items available for loan: SNU LIBRARY (2)Call number: 823.8 HAR, ...

17.
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The secret handshake : mastering the politics of the business inner circle / Kathleen Kelley Reardon by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : Currency/Doubleday , ©2001
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.409 REA.

18.
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Economic issues, global & national : a business perspective / Hari Shankar Singhania. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New Delhi : Vikas Pub. House , 1995
Availability: Not available: SNU LIBRARY: Withdrawn (1).

19.
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CRM at the speed of light : capturing and keeping customers in Internet real time / Paul Greenberg by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York : McGraw-Hill/Osborne , ©2002
Availability: Not available: SNU LIBRARY: Withdrawn (2).

20.
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Men are from Mars, women are from Venus : a practical guide for improving communication and getting what you want in your relationships / John Gray by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New York, NY : HarperCollins , ©1992
Availability: Items available for loan: SNU LIBRARY (1)Call number: 646.78 GRA. Not available: SNU LIBRARY: Withdrawn (1).


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