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Customer relationship management : emerging concepts, tools, and applications / Jagdish N Sheth by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: New Delhi : Tata McGraw-Hill Pub. Co. , ©2001
Availability: Not available: SNU LIBRARY: Withdrawn (1).

2.
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151 quick ideas to get new customers : attract an endless flow of business at no or little cost / Jerry R Wilson by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: Franklin Lakes, NJ : Career Press , ©2006
Availability: Not available: SNU LIBRARY: Withdrawn (2).

3.
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CRM in a week /Naomi Langford-Wood by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • HCL
Publication details: London : Hodder & Stoughton, 2002
Availability: Not available: SNU LIBRARY: Withdrawn (1).

4.
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The four steps to the epiphany : Successful strategies for products that win / Steven G Blank by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher number:
  • ;International Book Distributors :Flat No 17, Prakash Apartment , 5 Ansari Road Darya Ganj New Delhi
Publication details: California : Steve Blank 2013
Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.8 BLA.


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