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	1.	Image from Amazon.com Image from Google Jackets	Practice what you preach : what managers must do to create a high achievement culture /David H Maister by Maister, David H Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: New York ; London : Free, 2003, ©2001 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from Google Jackets	Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) /H. David Sherman and Joe Zhu by Sherman , H. David and Zhu, Joe Edition: .- illustrated Material type: Text; Format: print ; Literary form: Not fiction Publisher number: :Brijwasi Book Distributors :H-87, Lalita Park, Laxmi Nagar, Delhi-110092, email: [email protected] Publication details: .- USA :Springer US ,2006 Availability: Items available for loan: SNU LIBRARY (1)Call number: 658.314 SHE. Place hold Save to lists Add to cart (remove)
	3.	Image from Amazon.com Image from Google Jackets	This is service design doing : applying service design thinking in the real world : a practitioner's handbook. /Marc Stickdorn. by Stickdorn, Marc ; Hormess, Markus ; Lawrence, Adam ; Schneider, Jakob Marc Stickdorn Material type: Text; Format: print ; Literary form: Not fiction Publisher number: : Amazon.in : Shroff Publishers, Railway Commercial Complex, Sector 3, Sanpada, Navi Mumbai. Publication details: , Sebastopol, CA O'Reilly Media, Inc. , 2018 Availability: Not available: SNU LIBRARY: Checked out (1). Place hold Save to lists Add to cart (remove)

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