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	1.	Image from Google Jackets	Computers And Profits : Quantifying Financial Benefits of Information / Jack Kleijnen by Kleijnen, Jack P. C Series: Addison-Wesley series on Decision Support Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCL Publication details: Reading, MA. Addison-Wesley 1980 Availability: Not available: SNU LIBRARY: Withdrawn (1). Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from Google Jackets	The Little Book of Customer Satisfaction Measurement / Ajit Rao by Rao,Ajit Rao,Ajit Chandra, Subhash Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi :Sage Response ,2012 Availability: Items available for reference: SNU LIBRARY: Not For Loan (1)Call number: 658.812 RAO. Save to lists Add to cart (remove)

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