Total customer service
Davidow, William H. ; Uttal, Bro
Total customer service : the ultimate weapon / William H Davidow; Bro Uttal - New York : Harper & Row , ©1989. - xxii, 227 p. : ill. ; 24 cm.
9780060920098
HCL
Customer services.
Leadership qualities
William H Davidow
Fiction
658.812 DAV
Total customer service : the ultimate weapon / William H Davidow; Bro Uttal - New York : Harper & Row , ©1989. - xxii, 227 p. : ill. ; 24 cm.
9780060920098
HCL
Customer services.
Leadership qualities
William H Davidow
Fiction
658.812 DAV