Total customer service (Record no. 12930)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00632nam a22002177a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SNU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140626222927.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140626b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780060920098 |
| 028 ## - DISTRIBUTOR NAME | |
| Distributor Name | HCL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION | |
| Classification number | 658.812 DAV |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Davidow, William H. |
| -- | ; Uttal, Bro |
| 245 ## - TITLE STATEMENT | |
| Title | Total customer service |
| Remainder of title | : the ultimate weapon |
| Statement of responsibility, etc | / William H Davidow; Bro Uttal |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York |
| Name of publisher, distributor, etc | : Harper & Row |
| Date of publication, distribution, etc | , ©1989. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxii, 227 p. |
| Other physical details | : ill. |
| Dimensions | ; 24 cm. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Customer services. |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Leadership qualities |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | William H Davidow |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Fiction |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | HCL Collection |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SNU LIBRARY | SNU LIBRARY | 26/06/2014 | 658.812 DAV | H1921 | 26/06/2014 | 26/06/2014 | HCL Collection |
