1-800-Worlds
Krishnamurthy, Mathangi
1-800-Worlds : the making of the Indian call centre economy /Mathangi Krishnamurthy - New Delhi, India : Oxford University Press, 2018 - xv, 233 pages : illustrations 23 cm
List of FiguresAcknowledgement1. A Call Centre Story2. Trespassers Will be Recruited3. Nocturne4. Eliza Doolittle5. The Affective Corporation6. AfterwordBibliographyIndexAbout the Author
1-800-Worlds chronicles the labour practices, life-worlds, and media atmospheres of Indian call centre workers, and locates them within the socio-political context of the new Indian middle classes.
9780199476053
International Book Distributors :Flat No 14, Prakash Apartment 5 Ansari Road Darya Ganj New Delhi
Management
General management
Call centers -- India -- Employees.
Call centers -- Social aspects -- India.
India -- Economic conditions -- 1991-
Customer services -- India.
POLITICAL SCIENCE -- History & Theory.
POLITICAL SCIENCE -- World -- Asian.
Economic history.
658.8120 KRI
1-800-Worlds : the making of the Indian call centre economy /Mathangi Krishnamurthy - New Delhi, India : Oxford University Press, 2018 - xv, 233 pages : illustrations 23 cm
List of FiguresAcknowledgement1. A Call Centre Story2. Trespassers Will be Recruited3. Nocturne4. Eliza Doolittle5. The Affective Corporation6. AfterwordBibliographyIndexAbout the Author
1-800-Worlds chronicles the labour practices, life-worlds, and media atmospheres of Indian call centre workers, and locates them within the socio-political context of the new Indian middle classes.
9780199476053
International Book Distributors :Flat No 14, Prakash Apartment 5 Ansari Road Darya Ganj New Delhi
Management
General management
Call centers -- India -- Employees.
Call centers -- Social aspects -- India.
India -- Economic conditions -- 1991-
Customer services -- India.
POLITICAL SCIENCE -- History & Theory.
POLITICAL SCIENCE -- World -- Asian.
Economic history.
658.8120 KRI
