Foundations of IT service management based on ITIL / Jan van Bon ... [et.al.]
Material type: TextPublisher number: HCLPublication details: ; Van Haren, © 2005Edition: 2nd edDescription: 234 p. : ill. ; 24 cmISBN: 9789077212585Genre/Form: Information technology -- Management. | Information technology -- Quality control -- Standards | IT infrastructure library | Bon, Jan Van ... [et.al.] | ManagementDDC classification: 658.05 BONItem type | Current library | Call number | Status | Date due | Barcode | Item holds |
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HCL Collection | SNU LIBRARY | 658.05 BON (Browse shelf(Opens below)) | Available | H5123 |
Total holds: 0
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