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1-800-Worlds : the making of the Indian call centre economy /Mathangi Krishnamurthy

By: Krishnamurthy, MathangiContributor(s): Krishnamurthy, MathangiMaterial type: Text

TextPublisher number: ;International Book Distributors | :Flat No 14, Prakash Apartment 5 Ansari Road Darya Ganj New Delhi Publication details: New Delhi, India : Oxford University Press, 2018Description: xv, 233 pages : illustrations 23 cmISBN: 9780199476053Subject(s): Management | General management | Call centers -- India -- Employees | Call centers -- Social aspects -- India | India -- Economic conditions -- 1991- | Customer services -- India | POLITICAL SCIENCE -- History & Theory | POLITICAL SCIENCE -- World -- Asian | Economic historyDDC classification: 658.8120 KRI

Contents:

List of FiguresAcknowledgement1. A Call Centre Story2. Trespassers Will be Recruited3. Nocturne4. Eliza Doolittle5. The Affective Corporation6. AfterwordBibliographyIndexAbout the Author

Summary: 1-800-Worlds chronicles the labour practices, life-worlds, and media atmospheres of Indian call centre workers, and locates them within the socio-political context of the new Indian middle classes.

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	SNU LIBRARY	658.8120 KRI (Browse shelf(Opens below))	Not For Loan		27816

Total holds: 0

List of FiguresAcknowledgement1. A Call Centre Story2. Trespassers Will be Recruited3. Nocturne4. Eliza Doolittle5. The Affective Corporation6. AfterwordBibliographyIndexAbout the Author

1-800-Worlds chronicles the labour practices, life-worlds, and media atmospheres of Indian call centre workers, and locates them within the socio-political context of the new Indian middle classes.

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