Results of search for 'index-term-genre:"Customer services."'

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		Customer intimacy : pick your partners, shape your culture, win together / Frederik D Wiersema by Frederik D Wiersema. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: London : HarperCollinsBusiness , 1997Availability: Items available for loan: SNU LIBRARY (1) Call number: 685.812 WIE. Not available: Withdrawn (3). Place hold Add to cart (remove)
		The future of competition : co-creating unique value with customers / C K Prahalad by C K Prahalad / Venkatram Ramaswamy. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: Boston, Mass. : Harvard Business School Pub. , ©2004Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.4 PRA. Not available: Withdrawn (2). Place hold Add to cart (remove)
		Customers.com : how to create a profitable business strategy for the Internet and beyond / Seybold, Patricia B. by Seybold, Patricia B. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: New York : Times Business, ©1998Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.81 SEY. Not available: Withdrawn (1). Place hold Add to cart (remove)
		Total customer service : the ultimate weapon / William H Davidow; Bro Uttal by Davidow, William H. ; Uttal, Bro. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: New York : Harper & Row , ©1989Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.812 DAV. Place hold Add to cart (remove)
		When fish fly : lessons for creating a vital and energized workplace from the world famous Pike Place Fish Market / Yokoyama, John by Yokoyama, John. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: New York : Hyperion, ©2004Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.314 YOK. Place hold Add to cart (remove)
		How to be better at- customer care / Timothy R V Foster by Foster, Timothy R. V. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: London : Kogan Page , 1999Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.812 FOS. Place hold Add to cart (remove)
		No cover image available The discipline of market leaders : choose your customers, narrow your focus, dominate your market / Treacy, Michael by Treacy, Michael. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: Reading, Mass. : Addison-Wesley Pub. Co., ©1997Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.8 TRE. Place hold Add to cart (remove)
		Best practices : building your business with customer-focused solutions / Robert Hiebeler; Thomas B Kelly; Charles Ketteman; by Hiebeler, Robert Kelly, Thomas B. Ketteman, Charles. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: New York, NY : Simon & Schuster, ©1998Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.812 HIE. Place hold Add to cart (remove)
		Delivering quality service : balancing customer perceptions and expectations / Valarie A Zeithaml; A Parasuraman; Leonard L Berry by Zeithaml, Valarie A. ; Berry, Leonard L ; Parasuraman, A. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: New York : Free Press ; London : Collier Macmillan , ©1990Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.812 ZEI. Not available: Withdrawn (1). Place hold Add to cart (remove)
		Sales driven : turning your company into a marketing machine / Jack L Matthews by Jack L Matthews. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: Chicago, Ill. : Probus , ©1993Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.8 MAT. Place hold Add to cart (remove)
		The future of competition :co-creating unique value with customers /C K Prahalad by Prahalad, C K. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: :Global Alliance Book Distributors \| :A-312, Nanad Nikunj Meerut Road Ghaziabad Publication details: New Delhi :Pearson Education 2004Availability: Items available for reference: SNU LIBRARY Not For Loan (1) Call number: 658.4 PRA. Add to cart (remove)
		The art of software support : design and operation of support centers and help desks /Richard Farrell by Farrell, Richard Françoise Tourniaire. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: United States Of America Prentice hall Publications Availability: Items available for loan: SNU LIBRARY (1) Call number: 005.30688 TOU. Place hold Add to cart (remove)
		The innovator's dilemma : when new technologies cause great firms to fail / Clayton M Christensen, by Christensen, Clayton M. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: :Global Alliance Book Distributors \| :A-312, Nanad Nikunj Meerut Road Ghaziabad Publication details: Boston :Harvard Business Review 2000Availability: Items available for reference: SNU LIBRARY Not For Loan (1) Call number: 658 CHR. Add to cart (remove)
		The innovator's dilemma : when new technologies cause great firms to fail. / Clayton M Christensen. by Christensen, Clayton M. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: ;S R Book Distributors. \| ;12,Satyam Enclave, New Kot Gaon, Ghaziabad.Publication details: Boston, Massachusetts : Harvard Business Review Press , [2013]Availability: Not available: Checked out (1). Place hold Add to cart (remove)
		The innovator's solution : creating and sustaining successful growth / Clayton M Christensen; Michael E Raynor by Clayton M Christensen ; Michael E Raynor. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: Boston, Mass. : Harvard Business School Press , ©2003Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.4063 CHR. Place hold Add to cart (remove)
		Superior customer value in the new economy : concepts and cases /William C Johnson by Johnson William C ;Weinstein Art. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: Boca Raton, FL : CRC Press, 2004Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.812 JOH. Place hold Add to cart (remove)
		No cover image available The professional service firm 50 : transform your "department" into a professional service firm whose trademarks are passion and innovation! / Tom Peters by Peters, Thomas J. Series: Reinventing work seriesMaterial type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: New York Borzoi Books 1999Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.812 PET. Place hold Add to cart (remove)
		The future of competition : co-creating unique value with customers / C. K. Prahalad by Prahalad, C. K. Ramaswamy, Venkatram. Edition: Indian editonMaterial type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: Boston Harvard Business School Press 2004Availability: Items available for loan: SNU LIBRARY (1) Call number: 658.4 PRA. Not available: Withdrawn (3). Place hold Add to cart (remove)
		CRM in financial services : a practical guide to making customer relationship management work / Bryan Foss by Foss, Bryan Stone, Merlin. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: London Kogan Page 2002Availability: Items available for loan: SNU LIBRARY (1) Call number: 332.10688 FOS. Place hold Add to cart (remove)
		Lessons from the Nordstrom way : how companies are emulating the # 1 customer service company / Robert Spector by Spector, Robert, 1947-. Material type: Text; Format: print ; Literary form: Not fiction Publisher number: HCLPublication details: New York Wiley 2001Availability: Not available: Withdrawn (1). Add to cart (remove)

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Your search returned 31 results.