Managing customer value : creating quality and service that customers can see / Bradley T Gale; Robert Chapman Wood
Material type:
TextPublisher number: HCLPublication details: New York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International , ©1994.Description: xxii, 424 p. : ill. ; 25 cmISBN: - 9780029110454
- 658.812 GAL
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
HCL Collection
|
SNU LIBRARY | 658.812 GAL (Browse shelf(Opens below)) | Withdrawn | H4614 |
Total holds: 0
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