Profitable Customer Engagement : Concept metrics and strategies. / V. Kumar.

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Material type: Text

TextPublication details: New Delhi : Sage Publication , 2013.Description: xxii, 311p. : 24cmISBN:

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Item type	Current library	Call number	Status	Notes	Barcode
VC Office Books	SNU LIBRARY	658.812 KUM (Browse shelf(Opens below))	Available	Books Received from VC office	VC759

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